The warmth of our organising arms reaches out to promote, advance and protect workers interests in communication industries like Telkom (in telecommunication), Sapo (in the postal industry), SABC (in broadcasting industry), Vodacom and MTN (in the cellular industry), CCI, (in cabling industry), Nashua and SA Blick, (in the computer industry), TDS (in information industry) and Sun Couriers (in the courier industry).

Our voice of reason can also be heard advancing the interests of our members in government institutions like ICASA (previously SATRA and IBA) and the Department Of Communication. Even the sky is not a limit to us as we reach out to our members in the satellite industry, like SENTECH, where we wage campaigns for a living wage and for better working conditions.

The leadership of our union, guided by our constitution, has been found organising workers in the world of arts and culture, as we have successfully done in the North West Arts Council and Klerksdorp Record, where better wages and working conditions are not the only items on our agenda, but ideas on culture as it affects our lives and on how it could contribute to building a real caring society, are exchanged with workers and artists in this important field that seeks to reflect our lives and aspirations.

Our members are always encouraged to regard CWU as an organisation that belongs to all of them as a collective. This encouragement emanates from the constitution of the union. This constitution provides for structures that safeguard worker control. A practical interpretation of this constitution is found in, among others, the following union committees.